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FAQs

Have Questions About Our Services? Let's Answer Them.

Whether you’re placing your first order or reordering for your team, we want the process to be simple and straightforward. Below are answers to some of the questions we hear most often. If you need additional information, our team is always happy to help.

Simply contact us with details about your project, including the products you’re interested in, your estimated quantity, and any artwork or logo files you may have. We’ll guide you through the next steps and provide a quote.
No. If you already have artwork, we’ll review it for production. If you need assistance preparing your logo or design, we can help determine the best option for your project.

We customize a wide variety of apparel including polo shirts, t-shirts, jackets, hats, sweatshirts, uniforms, scrubs, workwear, team apparel, and more.

Most formats can be read, but .jpg, .pdf, .eps(Illustrator), .psd (PhotoShop) and AI. The higher resolution the better. Send us what you have and if it isn’t readable, we will let you know.
Yes. We offer both embroidery and screen printing and can recommend the best option based on your apparel, artwork, budget, and quantity.
Absolutely. We work with businesses, schools, teams, organizations, and community groups to help select products that fit their goals, budget, and branding needs.
Yes. We offer a wide selection of promotional products including drinkware, bags, office items, giveaways, employee gifts, event merchandise, and other branded items.
Yes. We provide professional custom name tags for businesses, healthcare providers, schools, municipalities, and organizations of all sizes.
Production times vary depending on the products selected, artwork requirements, and order size. We will provide an estimated timeline when your order is placed.
Yes. We make reordering easy and can help maintain consistency across future orders for your apparel, promotional products, and branded materials.
Yes. We proudly work with businesses, schools, sports teams, healthcare organizations, municipalities, first responders, nonprofits, and many other groups throughout the community.
Minimum quantities may vary depending on the product and decoration method. Contact us with your project details and we’ll discuss the options available.
The easiest way is to contact us directly with information about your project. We’ll review your needs and provide a customized quote based on your products, quantities, and customization requirements.

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